"This isn't flying, this is falling with style." Buzz Lightyear
"Gee, Dan. I like your facilitation style!"
Often, I get this response from my clients and program participants. I wonder about it. I wonder if this well-meaning comment is meant as a compliment. I wonder if they get it. I mean, "Style?" Is that all you see in me? Hmm.
A talented facilitator will make purposeful choices about how to approach an agenda, group, and goals. They plan thoughtfully to engage the group in the material, the process, and the outcomes. If this is done well, the group itself achieves its objectives. Look here for more on professional facilitation.
The impact of the facilitators choices is significant. First, the facilitator is helping learners and participants engage in the content. We want them to remember things, right? (See my earlier post on this.) Beyond remembering, facilitators want true engagement with an expectation for follow through. Follow through by his or her participants. They make commitments and take actions. That's the business value of participating and engaging.
Sure, style matters. It's the sizzle with the steak. It's the packaging. It's the "likability factor." Sure, I get that. If they don't like you, they may not listen to you.
My choices in facilitating learning are purposefully meant to achieve:
"The views expressed here do not necessarily represent the unanimous views of all parts of my mind."
- Malcolm McMahon
Dan Topf, CPT is Sr. Vice President at MDI, Inc.
Business Learning by Dan: Primers for Trainers
PDF versions of short articles on how to integrate business acumen into all training and development:
The Income Statement
Price and Volume
The Circulation of Capital
The Cost of Capital
Financial Services -- Life Insurance/Annuities